Shipping Options and Rates
We offer the following shipping options for orders within South Africa:
- Standard Shipping: 2 – 5 Days Delivery Time – R150
- Free Shipping: Available on orders over R1500
Processing Time
Orders are typically processed within 2 business days of being placed. Please note that processing times may be longer during peak periods or sales events.
Delivery Time
Estimated delivery times are provided at checkout and vary depending on your location and chosen shipping method. These are estimates and are not guaranteed.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the progress of your shipment on our website or through the carrier’s website.
Shipping Restrictions
We currently ship in south africa region. We apologize for any inconvenience if we do not ship to your location at this time.
Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us at info@.gcosmetics.co.za within 2 days of the estimated delivery date. We will work with you to resolve the issue and initiate a claim with the carrier if necessary.
International Shipping
International orders may be subject to customs fees, taxes, or duties imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping cost.
Address Accuracy
Please ensure your shipping address is accurate and complete when placing your order. We are not responsible for delays or non-delivery due to incorrect address information. If you need to update your shipping address after placing an order, please contact us as soon as possible.
Changes to This Shipping Policy
We may update this Shipping Policy from time to time. We will notify you of any changes by posting the updated policy on our website.
Contact Us
If you have any questions about our Shipping Policy, please contact us at info@.gcosmetics.co.za
